Job Description

Title: Behavioral Health Care Coordinator

Location: 703 NE Hancock St. Portland, OR 9721

Schedule: This is an In-person position, Monday through Friday, 8:00am – 4:30pm

Wage Range: $34.61 – $40.87 , Non-Exempt, Hourly

**$5,000 Sign On Bonus**

If you are a motivated and dedicated Behavioral Health Care Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At Nara Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About the Company:

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview:

The Spirit of Healing Behavioral Health Care Coordinator works independently and collaboratively with a team of health professionals to provide members with opportunities to improve self-management abilities, health outcomes, and satisfaction with health care in a culturally specific manner. This position works collaboratively with American Indian or Alaskan Native members who may have complex medical/psychosocial/ addiction issues and their families/caregivers as well as with members of multidisciplinary teams (MDT) to provide care coordination and mental health assessments as needed.

What you will do:

• Actively collaborate and coordinate Care Coordination for Spirit of Healing Members/NARA NW patients utilizing a team approach
• Administer mental health assessments and treatment plans as needed to streamline member into services
• Respond to requests for outreach at local hospitals and within the community
• Help coordinate patient transportation and accompaniment as needed.
• Utilization of trauma informed practices
• Responsible for scheduling patients discharging the hospital or inpatient settings
• Work independently to perform timely multidisciplinary case management assessment of members in multiple settings (e.g., home, hospital, clinic, etc.), by evaluating all relevant information to determine needs in health care, social supports and access to behavioral health services
• Provide timely updates regarding the plan of care that includes self-management as well as member specific goals.
• Makes referrals to community programs/services as appropriate.
• Utilize the Electronic Medical Records system for documentation. Make independent decisions regarding client care and care management. Complete appropriate documentation in a timely manner.
• Barrier Review and Reduction. Meet with members to identify and reduce or eliminate barriers to care (e.g., social, cultural, linguistic, education), and set effective goals with members. Utilize a culturally sensitive person-centered approach in working with clients by respecting their self-determination and autonomy and exploring their ambivalence by utilizing Motivational
• Interviewing principles. Ensure that clients get timely access to appropriate services by promoting and modeling advocacy skills.
• Provider and Member Integration. Collaborate with medical and auxiliary providers in the community to develop health care plans/goals based on identified needs and employ creative strategies to address psychosocial issues.
• Facilitate communication and positive relationship building between clients and medical providers; attend medical appointments as needed.
• Work Management and Evaluation. Work autonomously in identifying tasks, developing plans, following through on needs, and evaluating outcomes. Report on progress and concerns as appropriate.
• Follows departmental, organizational and clinic policies and procedures.
• Up to 80% of the workload will be performed in the community
• Manages an efficient and effective case load.
• Effective at establishing and maintaining key community partnerships.
• Reports to work as scheduled and follow attendance policies; maintain agreed upon work schedule.
• Meets deadlines for completion of daily, weekly and month-end reporting.
• Demonstrates cooperation and teamwork.
• Occasional evening and weekend hours required

Qualifications

We would like to hear from people that have:

• Master’s Degree in Counseling Psychology, Social Work, Marriage and Family Counseling, or related clinical field
• Minimum 2 years’ experience in behavioral health, care management, and care coordination and/or social services.
• Active Oregon license (LCSW or LPC) or ability to obtain by start date
• Valid driver’s license, acceptable driving record, and automobile liability coverage or access to an insured vehicle; Ability to operate a motorized vehicle
• Demonstrated skill in word processing and computer skills and ability to learn new technological means of communication and various data base
• Ability to maintain professional boundaries with clients, the community, and other staff members.
• Must have two years of experience using an electronic health record
• Ability to pass a pre-employment or for cause drug tests.
• Ability to pass criminal background and DMV checks.
• Must have valid driver’s license and active auto insurance coverage
• NARA NW is fully committed to supporting sobriety. All employees must agree to model sobriety, including no alcohol drinking, no illicit drug use, no marijuana use, and no prescription drug abuse behavior. If in recovery, must have been sober/clean for a length of time sufficient to demonstrate that will be able to model sobriety.

What’s in it for you?

14 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples’ Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25th!

Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire.

• Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
• 14 Paid Holidays (Listed Above)
• 13 Paid Days of Sick Time
• 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
• $50,000 Life Insurance & AD&D
• Short Term and Long-Term Disability
• Flexible Spending Account
• Health Spending Account
• 401(k) with 4% Match
• Employee Assistance Program
• Inclement Weather Days (Snow Days)
• Referral Program- (Up to $1000 Dollars)
• Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC

How to apply:

1. To Quick Apply, go to Careers – NARA NW (naranorthwest.org)
2. Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that’s all!
3. Feel free to contact [email protected] if you have any questions or would like to know where your application is in the process.

Job Tags

Hourly pay, Holiday work, Temporary work, New year, Local area, Relocation bonus, Flexible hours, Afternoon shift, Monday to Friday,

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