Business Analyst Job at SMX Services & Consulting, Inc., Miami, FL

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  • SMX Services & Consulting, Inc.
  • Miami, FL

Job Description

Minimum Skills Required

This role is for a Business Analyst supporting the Information Technology Department in a large, complex local government organization. The primary responsibility is to assist in the implementation of a large-scale application system by collaborating with a team of analysts and vendor partners. The ideal candidate must reside in South Florida .

The position requires active engagement throughout the project lifecycle , focusing on understanding business processes and requirements to successfully implement a vendor-provided application solution.

Required Experience:
  • Strong experience working on complex IT software projects in large organizations using Waterfall and Agile methodologies.

  • Proficient in gathering and documenting business requirements and processes.

  • Hands-on experience with business analysis in complex software implementations and integrated software solutions .

  • Skilled in data analysis using tools like Power BI and Excel .

  • Knowledge of data management and infrastructure .

  • Excellent written and verbal communication skills.

Key Responsibilities 1. Requirement Gathering & Solution Design
  • Translate business needs into User Stories , technical specifications, and system designs.

  • Work closely with stakeholders via interviews, workshops, and meetings to gather accurate and detailed requirements.

  • Collaborate with technical teams to design effective solutions aligned with business objectives.

2. Business Process Analysis
  • Evaluate and document existing business processes.

  • Identify opportunities for improvement and recommend changes to enhance efficiency and productivity .

3. Business Insights & Data Analysis
  • Analyze complex data sets to provide actionable insights.

  • Support strategic decision-making for software integration and architecture.

  • Familiarity with SQL , data models , ETL , and Microsoft Office applications.

4. System Implementation & Testing
  • Participate in system testing , including functional, integration, and user acceptance testing.

  • Support the creation and execution of test plans and test cases .

5. Project & Vendor Management
  • Manage business analysis tasks within Agile and Waterfall projects.

  • Coordinate with cross-functional teams to ensure timely delivery of project milestones.

  • Engage in vendor management , including organizing demos and supervising implementations.

6. Change Management
  • Assist in preparing impact assessments , user training materials, and transition support.

  • Support end-users during system go-lives and stabilization periods.

7. Stakeholder Communication
  • Act as a liaison between business users, technical teams, and project managers.

  • Provide regular updates , status reports, and presentations to stakeholders.

8. Continuous Improvement
  • Evaluate post-implementation performance and identify enhancement opportunities.

  • Recommend improvements to optimize system usability and effectiveness .

9. Risk Management
  • Identify, document, and help mitigate risks and issues.

  • Escalate critical issues promptly to ensure resolution.

Minimum Education & Experience
  • Bachelor's Degree required.

  • Minimum of 5 years of experience in software implementation and business process analysis.

  • Additional relevant work experience may substitute for the required education on a year-for-year basis .

Job Tags

Work experience placement, Local area,

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