Customer Service Representative Job at Buchanan Hauling and Rigging, Inc., Holyoke, MA

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  • Buchanan Hauling and Rigging, Inc.
  • Holyoke, MA

Job Description

At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Pay, Benefits, And More

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.

What You’ll Do On a Typical Day

  • Proactively communicate with customers on a daily/weekly basis to ensure excellent customer service.
  • Enter accurate and complete load details in McLeod.
  • Perform timely updates to customers on their loads the rough website, EDI, phone calls, emails, etc.
  • Other duties as assigned.

Qualifications

  • Strong communication and attention to detail are vital in this role
  • Strong customer service skills required
  • Strong computer and typing skills required
  • Minimum of two years in an office or administrative role required
  • One year of industry experience required

Be part of something big.

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