Customer Service Representative - Part Time Job at PostNet - GA130, Atlanta, GA

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  • PostNet - GA130
  • Atlanta, GA

Job Description

Job Description

Job Description

Benefits:

  • No weekends
  • Flexible schedule
Sandy Springs/Dunwoody office is open Monday-Friday 9-6. Employees start at 8:30 am. Employees finish by 6:15-30 pm.

  • Competitive Compensation
  • No weekends
  • Flexible Scheduling; Store Hours Monday- Friday 9 am-6 pm, Federal Holidays closed.
  • Career path development
Company Overview
The Customer Service Representative will support the owner and Center team in a key position by having responsibility for assisting customers with all store services and products, operating the point-of-sale system, copiers/printers, rental computers, and other Center equipment, and performing other related duties as assigned.

WHAT YOU BRING TO THE TABLE

Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Multitasking must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills with strong attention to detail
  • Outstanding time management and organizational skills
  • High school diploma or equivalent required
  • Valid drivers license required
  • Proficient with Microsoft Office applications, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Assist in handling customer complaints and problems in a professional manner
  • Notary Public certification may be required
WHAT WE EXPECT OF YOU:
  • Assists customers with shipping/packaging services, printing estimates/orders, and other services offered by PostNet
  • Learns and operates Center equipment, machinery, and software at a proficient level
  • Assists customers and staff with the operation of in-store printing equipment
  • Processes customer sales through the point-of-sale system
  • Upsells, cross-sells, and actively participates in PostNet marketing and promotional initiatives
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, completes tasks, and organizes Virtual Mail
PHYSICAL AND SAFETY REQUIREMENTS:
  • Must be able to stand behind a sales counter for extended periods
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in person
  • May be required to operate a motor vehicle

Job Tags

Holiday work, Remote job, Flexible hours, Monday to Friday,

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