Fingerprinting & Mail Services Specialist Job at PostScan Mail, Monterey, CA

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  • PostScan Mail
  • Monterey, CA

Job Description

Certifix Live Scan and PostScan Mail are leading providers of digital fingerprinting and virtual mailbox services across the U.S. At our Monterey office, we’re offering a unique hybrid role that supports both our biometric fingerprinting operations and our secure mail processing services.

We are looking for a dependable and detail-oriented Fingerprinting & Mail Services Specialist to join our team. This individual will play a critical role in supporting customers who need background checks and mail handling services in a professional, secure environment.

Office address: 140 West Franklin St., Monterey, CA 93940

Employment is contingent on obtaining CA DOJ Finger Rolling Certification

Fingerprinting Duties (Live Scan & Ink Card):

  • Perform electronic fingerprint scans using our Live Scan system.
  • Collect and verify identification documents from applicants.
  • Provide ink fingerprinting services (FD-258 cards) as needed.
  • Ensure fingerprinting submissions are accurate and complete.
  • Maintain confidentiality and comply with DOJ/FBI privacy and security guidelines.

Mail Services & Processing:

  • Receive and sort incoming mail and packages.
  • Scan mail items into our virtual mailbox platform.
  • Process customer requests: open & scan, forward, shred, recycle, etc.
  • Assist with outbound shipping via USPS, FedEx, or UPS.
  • Monitor inventory of envelopes, labels, and shipping supplies.

Customer Service:

  • Greet and assist walk-in customers.
  • Answer questions about fingerprinting and mailbox services.
  • Schedule appointments and handle payment transactions.
  • Maintain a professional and welcoming office environment.

Qualifications

  • High school diploma or equivalent.
  • Excellent communication and organizational skills.
  • Basic computer proficiency and comfort using online tools.
  • Strong attention to detail, especially with handling sensitive data.
  • Ability to work independently and manage multiple responsibilities.
  • Prior experience in customer service, shipping/mailroom, or biometric collection is a plus.

What We Offer

  • Competitive hourly pay.
  • On-the-job training and DOJ certification support.
  • Opportunities for growth within the company.
  • A professional yet friendly work environment.
  • Flexible scheduling for part-time candidates.
  • Bilingual (English/Spanish) is a plus, but not required.
  • Must be eligible to pass a background check and DOJ certification process.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Shift: Monday-Friday; 9:00am-5:30pm

Work Location: In person REQUIRED

Job Tags

Hourly pay, Full time, Remote job, Flexible hours, Shift work, Monday to Friday,

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