Job Description

Are you a customer service professional with strong communication skills? We're looking for friendly and dedicated Inbound Call Center Agents to join our remote team! In this role, you will handle inbound customer calls, provide top-notch service, and document interactions accurately using the provided tools. You may also make outbound calls as needed.

This is a great opportunity for individuals who enjoy helping others, have strong attention to detail, and can thrive in a fast-paced environment. If you're bilingual in Spanish and English, that's a plus!

What You'll Do

Answer inbound calls and provide exceptional customer service

Accurately capture and enter customer data

Maintain up-to-date knowledge of products, services, and promotions

Handle each interaction with professionalism, empathy, and efficiency

What We're Looking For

Experience: At least one year of call center experience, including working with an automatic dialer and call scripting (required for remote candidates—no exceptions)

Communication: Clear, friendly, and professional voice with strong people skills

Reliability: Outstanding attendance and punctuality

Education: High school diploma or GED

Tech Skills: Basic computer literacy is a must

Language Skills: Spanish/English bilingual is a plus

Work-from-Home Requirements

To succeed in this role, you'll need:

A PC or laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)

A hard-wired high-speed internet connection (Ethernet cable required)

A USB-connected headset

A webcam

A quiet, dedicated workspace free from distractions

If you're passionate about customer service and want to work from the comfort of your home, we'd love to hear from you! Apply today and join a team that values professionalism, integrity, and teamwork.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Remote job,

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