Essential Responsibilities:
• Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
• Oversee import and export documentation and customs clearance procedures
• Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
• Arrange and track transportation schedules with trucking and shipping carriers
• Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
• Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
• Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
• Conduct settlement processes and ensure timely closing of shipments
• Maintain accurate records in internal TMS/ERP systems
• Communicate effectively with customers, vendors, and internal management to resolve issues promptly
• Support problem resolution related to delivery, damage, or loss
Must Have the Following Competencies:
N/A
Supervisory Requirements:
N/A
Requirements:
• 1–5 years of relevant experience in freight forwarding or logistics operations preferred
• Familiarity with import/export procedures, customs, and warehouse/transportation coordination
• Bilingual in Korean and English preferred
• High school GED required; Bachelor’s degree preferred
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Strong written and verbal communication, customer engagement, and problem-solving skills
• Self-motivated, organized, and capable of handling high-pressure environments
• Manage the time and attention based on assigned job roles and objectives
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