Job Description

Brooklyn, United States | Posted on 02/18/2025 Job Location : Brooklyn, NY (Hybrid – Onsite & Remote) Work Hours : 35 hours per week (Monday – Friday) Note : If the consultant works more than 35 hours per week, overtime must be requested and approved in the Agency's timekeeping system. Job Description The State of New York is seeking an NG911 Senior Business Analyst with public safety experience and/or prior experience working with NYC government agencies . The ideal candidate will have at least 12 years of experience as a Business Analyst , with expertise in requirements management, validation, and testing for complex projects. This role requires close coordination with agencies to develop User Acceptance Testing (UAT) scripts , manage requirements verification and traceability , and ensure test procedures comprehensively cover requirements for the NG9-1-1 program . The analyst must effectively communicate project details to stakeholders, including executive leadership, project teams, and agency representatives . Key Responsibilities Manage the implementation and execution of the requirements management process , including elicitation, analysis, and verification. Validate test cases to ensure they align with the Requirements Verification and Traceability Matrix . Ensure testable and verifiable requirements are met across all test phases of the NG9-1-1 program . Validate that test procedures correctly execute their corresponding test cases . Provide real-time feedback on test procedures during vendor dry-runs and test execution . Effectively communicate project details to clients, project teams, and executive leadership . Partner with agencies to develop User Acceptance Testing (UAT) scripts . Skill Matrix Specialty Skill Experience Required Business Analysis 12+ years of experience as a Business Analyst Required Requirements Elicitation Conducting interviews, workshops, and surveys to gather business requirements Required Testing & Validation Validating and testing solutions against requirements Required Documentation Writing clear, detailed requirement documents (use cases, user stories, process flows) Required Data Analysis Analyzing data to support requirements and decision-making (Excel, data analysis tools) Required Tools & Techniques Experience with Jira, Confluence for requirements management Required Modeling Tools Creating diagrams using tools like Visio Required Stakeholder Management Defining requirements for multi-stakeholder solutions Required Public Safety Knowledge Experience working in police, fire, EMS, or health & human services organizations Preferred NYC Government Experience Knowledge of NYC government operations and public safety agencies Preferred Minimum Experience & Education 12+ years of experience as a Business Analyst . Experience working with multiple stakeholders to define requirements. Strong proficiency in requirements gathering, validation, testing, and documentation . Experience with Jira, Confluence, Excel, Visio, and other business analysis tools . Work Hours : 35 hours per week, Monday–Friday. Mandatory unpaid meal break after 6 hours of work . Overtime requires approval from the project manager . Work Location : Hybrid – Onsite at 2 MetroTech, Brooklyn, NY & Remote . #J-18808-Ljbffr Govserviceshub

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