Location: Hybrid – Preferably based in Salt Lake City, Utah (Lehi HQ)
Team: Customer Success
Reports to: CEO
About LuminousLuminous is the operating system for modern eCommerce brands. We help merchants unify inventory, orders, and operations across Shopify, Amazon, retail, and wholesale—giving operators real-time clarity and control over their business. We’re backed by top-tier investors and scaling quickly.
The RoleWe’re hiring a Director of Customer Success to lead and elevate how we support our growing customer base. This is a unique opportunity for someone with 2–5 years of experience in eCommerce operations or backend eCom systems who’s ready to step into leadership. You’ll own strategic accounts, build out CS processes , and help level up our growing team of CSMs , all while working directly with the CEO.
We’re looking for someone who’s either operated inside a brand (managing inventory, fulfillment, or backend workflows) or supported eCom teams through tools like NetSuite, ShipStation, Brightpearl, or Cin7—and now wants to help merchants succeed at scale through a powerful SaaS platform.
If you’ve been looking for a ground-floor role with real ownership and a clear path to VP of Customer Success , this is it.
What You’ll DoYou’ve lived the backend chaos of eCommerce—and now you’re ready to lead others out of it. Let’s build the future of operations together.
...Job Description Job Description Join our dynamic team at Sodexo Live! in Austin, Texas, as a Full Time Sous Chef and experience the thrill of working in the heart of sports and entertainment. Embrace the excitement that comes with serving iconic events while showcasing...
...MSAD15 Custodian - 2nd Shift Gray-New Gloucester ~High School MSAD15 is seeking a full time Custodian to work 8 hours each afternoon/evening, year round, Monday-Friday, at the Gray-New Gloucester High School. Qualified candidateswill demonstrate desirable...
...its time to open the door for someone new. If you have at least six months of experience working in a salon environmentwhether assisting stylists, handling shampoos, or supporting daily salon operationsand youre ready to take your career to the next level, this could...
...Job Description Job Description Salary: JOIN US AS A PROJECT MANAGER LEAD FINTECH INNOVATION! Do you have experience... ...problem-solving, and organizational skills. We Offer: Freelance/service-based contract. Competitive compensation based on...
...Summary: A growing community bank is seeking a detail-oriented Loan Processor to join its lending team. This position is... ...documentation. Processes various types of loans, including consumer, mortgage, and commercial loans, according to bank policies. Communicates...